Customer Service

About Us

Founded in 1996 in Durham, North Carolina, ShopBot Tools, Inc., designs, manufactures and distributes CNC (Computer Numerically Controlled) routers for milling, drilling, and cutting of wood, plastic, metals and other materials -- powerfully, precisely, and affordably.

ShopBot's mission is to make the empowering technology of digital fabrication widely accessible and usable. There are about 7000 ShopBot Tools in use throughout the U.S. and around the globe. Learn more at

ShopBot Tool Support

For tech support information and general information on how to use your ShopBot, please visit the Support section of

Our Website

Our store website is designed to function on the most recent web browsers: Chrome, Firefox, Safari and Internet Explorer 11. If you are having trouble with our website, please fill out the store contact form and send to "Webmaster". Please be sure to note your operating system and web browser version.

Hours of Operation

Monday through Friday: 9-5 Eastern Time
Closed Jan 1, Memorial Day, July 4, Labor Day, Thanksgiving Day and following Friday, Dec 24-25.